Support

App, records, reminders and plans

Tell us what you were doing, what you expected, and what happened, plus your device model and iOS version. A screenshot helps — please check it does not show anything you would rather not send.

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General support
support@a4teams.com

Privacy
privacy@a4teams.com

Before you write

Two things worth saying up front

Please do not send your pet’s records. We do not need them to answer a question about the app, and we would rather not receive them.

We cannot answer medical questions. Not about a dose, a symptom, a lab value or whether something looks normal. That is your veterinarian’s work, and PetMedLog is built specifically not to stand in for it.

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If an animal may be having an emergency, contact a licensed veterinarian or an emergency service now rather than emailing us.